If for some reason the product needs to be returned we will exchange the item or fully refund you the cost of that item. Please email us for an authorization number for the return or exchange. THE PRODUCT MUST BE RETURNED WITHIN 15 DAYS OF RECEIPT IN ITS ORIGINAL CONDITION.
When sending the product back, please include original packaging, the receipt, labels and reason for return or exchange.
You will be responsible for the cost of shipping and handling unless we have made a mistake in the processing of your order.
We thank you for your interest in our product and want you to be a satisfied customer. Office hours are 9:30am - 6:30pm EST. If you have any questions, please call us during those office hours. 781-449-4454.