For an exchange in size, the customer is responsible for the cost of shipping returns and shipping exchanges unless we have made a mistake in the processing of your order
If for some reason the product needs to be returned we will exchange the item or fully refund you the cost of that item. Please email us for an authorization number for the return or exchange.
THE PRODUCT MUST BE RETURNED WITHIN 15 DAYS OF RECEIPT IN ITS ORIGINAL CONDITION.. Please send product back in original packaging, along with the receipt, labels and reason for return or exchange.
WE CANNOT REFUND OR EXCHANGE PRODUCT THAT HAS BEEN WORN OR HAS THE TAGS REMOVED!
For an exchange in size, the customer is responsible for the cost of shipping returns and shipping exchanges unless we have made a mistake in the processing of your order.
Please ship this back to the warehouse fulfillment center:
Stefeno Hats c/o DarnIt!
Attn: Marla
686 Belleville Ave.,
New Bedford, MA 02745
On-Line Office Hours for questions: